• UK Standard Shipping (3-5 working days) £6
• UK Next-day Shipping £9.95
• USA Standard International (up to 10 working days) $28

• Our next-day delivery service costs £9.95 and is available in the UK only.
• When selecting next-day delivery, please note that you must order by 12pm Monday to Thursday for delivery the next working day (excluding weekends and bank holidays).
• Next-day delivery service may be suspended during busy sales periods and at any other time according to business needs.

• As soon as your order has been dispatched, you will receive confirmation with tracking information via email. We also recommend downloading the DPD (UK deliveries) or FedEx (International deliveries) app which will keep you informed about delivery timescales and allow you to control your preferences.

• We deliver to the USA with FedEx, and we ask that you allow up to 10 working days for orders to arrive with you.
• As soon as your order has shipped, you will be provided with tracking details.
• Please note that we have temporarily suspended delivery to all other international destinations pending review of our carriers. We hope that this will only be short-term and wish to apologise for any inconvenience caused.

• We are unable to deliver to PO Box addresses.
• We do not currently offer delivery to any countries not listed under 'International Deliveries' above.
• We are unable to deliver to military bases or barracks.

• Goods may be returned for an exchange or a refund within 30 days of delivery.
• Items must be returned in the original packaging and in a fully saleable condition.
• We currently do not offer pre-paid returns unless the item received was faulty or not as ordered
• Please note that all return costs or exchange shipping fees are payable by you unless the
  return is made owing to a fault with the product, a mistake with the delivery, or an express agreement between us and you.

Please send returns to:

Halcyon Days - Online Returns

Unit 1, 4A

Hanley Business Park

Cooper Street

Stoke-on-Trent

ST1 4DW

United Kingdom

• Please note that we cannot accept returns on items which have been personalised or ordered through our bespoke gifting service.
• Please note that we cannot accept returns on earrings. The fit will depend on your individual piercing placement.