Goods which have been purchased directly from Halcyon Days must be returned to us in their original condition within 30 days of purchase. Please see full information about deliveries & returns here. Upon receipt of the product(s), we will issue an exchange or refund within 14 days.

Please send a photo of the enamel box to our team for a visual assessment. Should the product be approved for repair, our Customer Services Team will share a quotation for the repair work, a disclaimer form to be signed, and the item can then be sent to Halcyon Days for the repair process can begin. If the assessment deems the product beyond repair, Halcyon Days will sadly not be able to assist further.

Unfortunately, we cannot offer a valuation service to our customers and would suggest speaking with a local antiques specialist for a valuation. We do not currently purchase pre-owned or archival Halcyon Days products.

Please email our Head of Marketing at zenouska.mowatt@halcyondays.co.uk